A problem with an authorized purchase that you’ve been unable to resolve with the Supplier.
Disputes can be submitted within 60 days of the transaction date through Procurement Card Services, so please email us if you are unable to resolve a dispute with the supplier.
After 60 days, dispute rights are limited and must be submitted in writing. This must be done within 180 days of the transaction.
After 180 days have passed, unauthorized purchases cannot be disputed and the department is required to expense the transaction.