FAIS Network > Purchasing Services > Office Supplies: Office Depot

Office Supplies: Office Depot

Office Supplies

Master Contract for Office Supplies

In store purchases with pcards are no longer eligible for contract pricing.

Pcard Delegation form for ODP Business Solutions accounts

Creating an Account

Step 1: Apply for an Office Depot Business account using the Account Application Form

Step 2: Begin saving money by using ODP Business Solutions

  • Use “Live Chat” feature to inquire about products if you need more info that the site provides.  If you ever need other types of customer service, contact 888.777.4044
  • There is no minimum order, but best practice is to order weekly, or when order value will exceed $30.  However, if there’s a valid urgency, go ahead and place a smaller order.  Avoid paying full retail at a local store.
  • Your log in only works on the contract website: ODP Business Solutions

After processing your return on the ODP Business Solutions website, you will need to fill out a Return for Shipment of Merchandise form. Sample

Once You Have an Account

Delegation Options:

  • Do you want to let someone else place ODP Business Solutions orders on your PCard, without the need to approve every purchase? Use this form.
  • Are you an Approver, but will be unavailable to approve purchases, and want to appoint a temporary Proxy Approver? Use this form.

Personal Reimbursement Requests

  • Only in unusual circumstances should employees ever make a retail purchase and then request reimbursement
  • Employees who make ODP Business Solutions purchases with personal funds pay full retail price; Contract savings are forfeited
  • Full reimbursement is a waste of University resources – Departments may choose to reimburse at the contract rate, or not at all

ODP Business Solutions (Account # 89119651)
National IPA Cooperative Agreement
Strategic Contract Manager: Patty Gropp

If you need help with updating your account please contact us at: purchasing@wsu.edu

Customer Service Information

Customer Service – 5:00 AM – 7:00 PM PST
Phone: 888.777.4044,  orders, products, returns

Contact customer service for:

  • Ordering
  • Checking the status of a submitted order
  • Finding substitute products
  • Determining state contract pricing

Report any unresolved issues or dissatisfaction with customer service to purchasing@wsu.edu

Account Manager

Tom Burns
Email: thomasburns@odpbusiness.com

Contact the Account Manager for:

  • Issues that Customer Service is unable to resolve
  • Delivery questions
  • Invoicing issues