Washington State University Procurement Initiative for Office Supplies

Master Contract for Office Supplies

Creating an account

Step 1: Apply for an Office Depot Business accountAccount Application Form

Step 2: Begin saving money by using business.officedepot.com

Here are some tips for using the OD contract:

  • Use “Live Chat” feature to inquire about products if you need more info that the site provides.  If you ever need other types of customer service, contact 888.777.4044
  • There is no minimum order, but best practice is to order weekly, or when order value will exceed $30.  However, if there’s a valid urgency, go ahead and place a smaller order.  Avoid paying full retail at a local store.
  • Pullman campus units may now order Item 790206 Georgia-Pacific Spectrum®  Multi-Use Copy Paper from University Stores at a savings of $4.  Ordering Information
  • Your log in only works on the contract website:  https://business.officedepot.com

Why Order Online with Office Depot?

  •  Greatest product selection
  •  Contract pricing is displayed, and bestvalue.jpg products are identified
  •  Shipping is at no extra charge
  •  Delivery is in 24-36 hours
  •  Order Flow options exist: The order flow allows several people in a unit to select products on the website and forward their order to an Approver for release to Office Depot – click here for more information on Order Flows

Office Depot web Ordering Overview

What About Purchasing In-Store?

  •  Your Purchasing Card must be pre-authorized to receive master contract pricing at Office Depot stores
  •  Items with best contract value are not identified
  •  Contract pricing is not displayed
  •  Each product is sold at contract or retail price, whichever is lowest

What About Returning an Item?

After processing your return on the Office Depot website, you will need to fill out a Return for Shipment of Merchandise form. Sample

How To Be a Big Saver:

  •  Choose items marked bestvalue.jpg on the contract website
  •  Try remanufactured toner and ink cartridges with the Office Depot brand
  •  Avoid in-store shopping. Instead, purchase online to identify products with the deepest contract discounts and see the full range of products available

Once you have an account:

Purchasing Methods

Delegation Options:

  • Do you want to let someone else place Office Depot orders on your PCard, without the need to approve every purchase? Use this form.
  • Are you an Approver, but will be unavailable to approve purchases, and want to appoint a temporary Proxy Approver? Use this form.

Personal Reimbursement Requests

  • Only in unusual circumstances should employees ever make a retail purchase and then request reimbursement
  • Employees who make Office Depot purchases with personal funds pay full retail price; Contract savings are forfeited
  • Full reimbursement is a waste of University resources – Departments may choose to reimburse at the contract rate, or not at all

Office Depot Information

Office Depot Business (Account # 89119651)
National IPA Cooperative Agreement
Strategic Contract Manager: Patty Gropp If you need help with account maintenance, e.g.

  • Delivery address,
  • PCard number,
  • Order Flow model, or
  • Password

please contact us at purchasing@wsu.edu with your request

Customer Service – 5:00 AM – 7:00 PM PST
Phone: 888.777.4044,  orders, products, returns

Departments should call Customer Service for assistance with:

  • Ordering
  • Checking the status of a submitted order
  • Finding substitute products
  • Determining state contract pricing

Report any unresolved issues or dissatisfaction with customer service to purchasing@wsu.edu

Account Manager
Heather Hudson: heather.hudson@officedepot.com

Departments should call our Account Manager for assistance with:

  • Issues that Customer Service is unable to resolve
  • Delivery questions
  • Invoicing issues

Order Paper

Certain sustainable practices are mandated by RCW 43.19. Refer to guidance at Purchasing, Using, and Recycling Multipurpose Paper for details.

  • Item 125420 Aspen 100 multipurpose paper with 100% recycled content.
    Pullman units should order this product at the contract price from University Stores. It is WSU Item 62440.
  • Item 53733 TreeZero sugarcane paper
  • Item 116946 Aspen 30 multipurpose paper with 30% recycled content, as an alternate to Aspen 100, if copier equipment cannot process 100% recycled content product.